Comments on The Balance Beam: Customer Delight

I LOVE YOUR OPTIMISM!!! :D

2011-07-12T20:33:38.453-04:00

I LOVE YOUR OPTIMISM!!! :D

Sage advice! Sometimes it's hard, and it'...

2011-07-11T12:42:38.229-04:00

Sage advice! Sometimes it's hard, and it's nice to be reminded.

New follower thru Mom Owned Business Monday at SOS.

New at this blogging thing. Please come follow me at www.digi-stitches.blogspot.com and have fun participating in the daily poll of awesome new items!

Love this post, I agree with you in always trying ...

2011-07-09T07:55:30.435-04:00

Love this post, I agree with you in always trying to do the best job possible for my customers, but then sometimes we forget about other aspects of our lives! Thanks for the reminder!

Hey! I am a new reader, I found you on the penguin...

2010-10-04T19:53:33.192-04:00

Hey! I am a new reader, I found you on the penguin tribe :) I love this post! I am obsessed with getting good service but how often do I treat myself that way? Or my family? It really got me thinking, thank you for that!

great question about exceeding expectations for cu...

2010-10-04T16:12:00.401-04:00

great question about exceeding expectations for customers - but also for our own expectations for our own lives.

I've exceeded my expectations for my career by being self-employed - I love being my own boss. But it comes with some lowered expectations about earning - and taking some work to raise the bar there.

Hmm... I have a similar post in my blog. Do check...

2010-10-02T12:23:15.132-04:00

Hmm...

I have a similar post in my blog. Do check out.

Cheers.

um, that is GAVE you an award. Pardon me and my f...

2010-09-30T10:56:12.169-04:00

um, that is GAVE you an award. Pardon me and my fast fingers!

I love this post!! It rings so true!! I strive t...

2010-09-30T10:55:41.199-04:00

I love this post!! It rings so true!! I strive to exceed expectations and get such delight when I do!! It's as if the mere act of trying harder makes me happier!!

And . . . I have you an award!

http://www.eatlivelaughshop.com/2010/09/id-like-to-thank-academy.html

I love your Blog! I think your topics are really g...

2010-09-30T10:05:31.904-04:00

I love your Blog! I think your topics are really great!

Stopping in from MBC! Feel free to check me out at http://www.foreverslikeadream.com! - Kelley

"evil grin" says it all!! LOL

2010-09-25T12:59:36.044-04:00

"evil grin" says it all!! LOL

For some reason I JUST saw your comments. THANK Y...

2009-09-03T20:33:18.807-04:00

For some reason I JUST saw your comments. THANK YOU! Its nice to get a little encouragement. I like your shorter posts, I have a short attention span. But ironically have too much to say ;)

"You are, where you are, at any given point i...

2009-08-25T20:19:40.948-04:00

"You are, where you are, at any given point in your life, because, you, choose to be there."
lew tice

plainolebob

Exceeding expectations is something that I do prid...

2009-08-24T19:27:04.860-04:00

Exceeding expectations is something that I do pride myself on attempting to do. In concordance with your thoughts, I have no desire to do something just well enough to get by.

Charlene, well little lady, here in these parts, t...

2009-08-23T00:59:03.503-04:00

Charlene,
well little lady, here in these parts, those that is successful have always gave a hand up yo thse that need it instead of a push down. sekert always been, give more of yourself and less of the bull, and the cows will find their way home.
me and bess like your affirmations too.

Family is a prority, of course, but "one"...

2009-08-22T21:38:22.993-04:00

Family is a prority, of course, but "one" can help many, many people if they are skilled at managing others at work. That is my personal challege - I can help everyone....who should I focus on?

Thanks for the post.

I think your post says a great deal about how wome...

2009-08-22T20:47:17.239-04:00

I think your post says a great deal about how women think. I once read a research study that analyzed the difference between how women aproach salary negotiations for themselves and their teams vs. men. According to this study, men tend to push just as hard for themselves and their staff. Whereas women tend to go to the wall for their staff but neglect their own best interests. This study and your post remind me that it is good practice to exceed expectations--for others...but also for myself.

Hey Charlene! This is a really thought-provoking ...

2009-08-21T04:30:21.168-04:00

Hey Charlene!

This is a really thought-provoking post and it really chimed with me.

At customergency.com we focus on helping businesses go beyond customer satisfaction into the realms of unexpected delight. It applies, as you say, equally to your personal as professional life.

I sight patterns forming from small and medium sized companies of this exact philosophy in action. And it's unusual that guiding principles in life and work resonate from the 'bottom up'.

Love your blog! Keep up the inspirational writing.

Dave Thackeray
Chief Inspiration Officer
customergency.com